This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website (https://www.studioart3.co.uk). It also explains your rights under the General Data Protection Regulation (GDPR) and how we handle sensitive information like credit card data in compliance with European laws.

Who We Are

Studio Art 3, Unit 3, Berry’s Arcade, Rayleigh, Essex, SS6 EQ
Email: caroline@studio3art.co.uk

What Data We Collect

We collect the following types of data:

• Personal Data: Name, email address, phone number, and any other information you voluntarily provide through our contact forms or newsletter sign-ups.
• Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies: Small files stored on your device that help us understand how you use our site and improve your experience. For more details, see the section on Cookies.
  
  
  

How We Use Your Data

We use your data for the following purposes:

• To provide and maintain our website
• To notify you about changes to our services
• To allow you to participate in interactive features of our website when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our website
• To monitor the usage of our website
• To detect, prevent, and address technical issues
• To send newsletters and promotional materials (only if you have opted-in to receive them)
  
  
  

Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

• Your consent
• The performance of a contract
• Compliance with a legal obligation
• Legitimate interests (e.g., improving our website and services)
  
  
  

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly, such as page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Remember choices you make (e.g., username, language, or region) to provide enhanced, more personal features.
• Targeting/Advertising Cookies: Deliver advertisements relevant to you and your interests.
  
  
  

Managing Cookies:

You can control and/or delete cookies as you wish. Visit www.allaboutcookies.org for more information on how to manage cookies. You can also configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, some parts of our website may not function properly if you disable cookies.

Data Sharing and Disclosure

We do not share your personal data with third parties except in the following cases:

• With your consent
• For processing and service provision by our service providers (e.g., hosting providers, email marketing services) who are bound by confidentiality agreements.
• To comply with legal obligations or respond to lawful requests by public authorities.
  
  
  

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

How We Handle Credit Card Information

At Studio Art 3, we take the security of your payment information very seriously. All credit card transactions are processed securely and in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

• We do not store your credit card information on our servers.
• All payments are handled by trusted third-party payment gateways that comply with PCI DSS standards.
• Data transmitted between our website and these payment processors is encrypted using SSL (Secure Socket Layer) technology.

In accordance with GDPR and European regulations, we ensure that your financial information is treated with the highest levels of security. Should you have any questions or concerns about how your credit card details are processed, feel free to contact us.

Your Rights

Under GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can request restriction of processing your data under certain conditions.
• Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data under certain conditions.
• Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.
  
  

To exercise any of these rights, please contact us at caroline@studio3art.co.uk.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Studio Art 3
Unit 3, Berry’s Arcade, Rayleigh, Essex, SS6 EQ

Email: caroline@studio3art.co.uk